How to manage a phone if a sensor does not work

The touch screen does not work on Android

In this article I will tell you what to do if the sensor (touchscreen) does not work on your Android phone and how to “pull out”/copy data or contacts from it.

This article is suitable for all brands that produce phones on Android 11/10/9/8: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and other. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

Programmatic ways to fix problems


If the sensor does not work partially, download the Rebooter application, which will help to quickly restart the device. If the sensor does not fully answer, and in the smartphone a removable battery, just remove the battery for a couple of minutes.

With devices that have an inconspicuous battery, you need to do a little different.

Owners of Xiaomi, Meizu or Digma devices can hold the on/off button for 20 seconds or longer, and the smartphone will restart or turn off. If you have Samsung or Sony, at the same time press and hold 7-10 seconds of the on/lock and volume buttons. If this did not help the first time, try again, but hold the buttons longer. Owners of devices of other brands with a built.In battery should also try the above options.

If pressing the buttons did not give any result, wait when the battery is completely discharged and take the device for repair.

Removing a memory card and SIM card

Sometimes a memory card or SIM card is to blame for a malfunction of the touchscreen. To check this, turn off the smartphone, remove both cards. After rebooting, check if the problem has disappeared.

Through a safe mode

Complete the device. Then click on the power button, and do not let it go until the smartphone logo appears on the screen. After that, release and press the volume reduction button. Let it go when the device is booting, and the inscription “Safe Mode” will appear on the left lower part of the screen.

If in safe mode no problems with the sensor are found, then the case is in one of the applications that must be removed or updated to the latest version.

Hard Reset

This is a complete reset of device settings to factory.

Before you drop the phone settings to factory, do not forget to make a backup copy of all important data stored on the device.

Display calibration by third.Party programs

Play Market has applications that can calibrate the touch display by improving its work. A review of all applications will take too much time, so we will dwell on one of them, which received the highest score from users.


This application for Android performs two functions:

  • Carries out testing and issues a report about which fragments are not used, why low accuracy and the sensitivity of the screen is lame;
  • Corrects errors in automatic mode.

The application has an additional function. Allows you to change the screen guidelines. You can choose an area when you press the response will occur in another part of the display.

Google account.

At the time of purchase Android entered their Google account? Then it is possible not everything is as bad as you think, if synchronization was performed. Go to one of the services to restore the data: the phone book in contact at Google Photosumes in Google Keep

Used on their smartphone Viber? Great, this messenger will help you restore your entire phone book. To do this, you need to install the Viber program on your computer, if it has already been installed, then excellent, nothing needs to be done. How to install Viber on PC is written in detail in this article.

If the Android screen is completely broken and there are no images, then you will have to do this:

  • Charge the Android smartphone
  • Turn it on
  • Bring Android to the monitor with the back (to you with a screen, camera to PC) to enter the account

In the Contacts tab you will display all your contacts that you had on Android.

File recovery using airdroid

Airdroid is a program that allows you to connect your smartphone to your computer. You can use it using a web-intese or application on your PC. You just need to install Airdroid on your computer and Android devices.

Thanks to your account, you will have the opportunity to connect to both of your devices. On your smartphone you will see several icons that will provide you with access to functions such as file transfer or application deletion. You can see different options, but we will need an option called “backup”. Make sure that you use the same registration data, and then go to your smartphone and click on the “Save” icon. You can also use the application: select the name of your device in the left menu and then click on the backup menu among three tabs in the upper part. Your data will be saved on a computer.

File transfer and backup can be done very easily

And one more thing: using Airdroid you can also see your smartphone notifications on a computer monitor.

Remote access

This method is suitable for those who are not able to connect their smartphone to PC using a cable. Remote access to data can be obtained by installing a special for both a computer and on the phone.

Naturally, the smartphone screen should at least somehow work.

The best software for wireless management today can be called:

The principle of operation of all these utilities is very similar. It is necessary to install a mobile and computer versions on both devices and connect them to each other. Most often this is done using a QR code or special password.

How to enable USB debugging on Android with a broken / black screen

Selena Comesoster in January 11, 2018

[Conclusion]: When your Android Samsung phone screen is broken / black / empty, the recovery of Android data without debugging USB can help you restore / extract your photos, videos, contacts, text messages, WhatsApp, etc. D. With Android with a damaged screen when disabled debugging by USB.

Help. The screen of my Android is broken. I need to extract some data from device to computer. Nevertheless, the computer offers me first to turn on the USB debugging on my device, but I’m trying that this was not possible. Is it possible to restore Android with a broken screen without turning on USB debugging?

As you know, turning on the USB debugging is a way to connect the Android device to the computer so that you can access your phone from the computer and make backup / transmission / management of Android data on a computer. As a rule, you cannot connect the device directly to the PC and recognize it as an external memory for access to folders and file management if you have not set up a USB device when the device does not work. So how do you get access to Android and get it from a broken screen? How to view Android files without debugging on a USB on a broken screen of the device? If you are faced with such a situation, you are in the right place. Here are techniques to access and restore Android data with a broken (cracked / black / blocked) screen and disabled debugging by USB.

Part A: Turn on the USB debugging on Android without touching the screen

If your Android screen is broken, but the display is still turned on (you can still see the display), you can use a USB OTG and a mouse to control a broken screen and turn on the USB debugging on it. Make sure your phone (Samsung, Motorola, ZTE, HTC, Huawei, LG, Lenovo, Sony, ASUS, etc. D.) Supports OTG.

Using OTG adapter, connect your Android phone to a broken screen using a mouse.Press the mouse button to unlock the phone and turn on the USB debugging in the settings.Connect the broken phone to the computer, and the phone will be recognized as external memory.Open the folders with Android files on the computer and control contacts, photos, videos, music and other data that you need on a computer.

The mouse is discharged, so before use, completely charge it. After that, go to the settings and menu with the mouse. However, if the screen was black, you can reflect the Android screen on the computer. After turning on the USB debugging on the Android device, you can freely contact the files from the damaged Android and restore them.

Part b. Android recovery with a broken screen by extracting shamed Android data

Another best way of accessing and managing the Android phone data with a broken screen without USB debugging is to use a broken Android data extraction. You can restore data on the broken Android screen without turning on USB debugging using this powerful program. This is a good assistant when you need to extract / restore / manage Android data with a broken screen. Restored data, including contacts, messages, photos, videos, audio, notes, calendars, WhatsApp, applications, etc. D. The broken Android Data Extraction works for all types of broken Android covers, such as Android with a broken screen, Android with a black screen, damaged by Android water, brick Android and others. Almost all Android models are compatible with the function of extracting broken Android data: Samsung, Motorola, ZTE, HTC, Huawei, LG, Lenovo, Sony, Asus and so on.

Run the program and connect the broken Android screen starts starting Broken Android Data Extection on a computer and connect your Android with a damaged screen via a USB cable. Click the “Broken Ending of Android Data” on the main page of the program, then click “Launch” on the left in the integration.

Select scanning files according to the programs of the Android files that you want to access and make backup / transmission / restoration from the device, after which the program will start scanning data about it.

Choose a broken situation that your device for this step you must choose a broken situation, like your broken Android. For example, “stuck in the screenshot”, “stuck in loading mode”, “black screen”, “others”. Click one in accordance with your device.

Choose the model of your device for the correct name and model of your Android, then click “Confirm”.

Enter Android, please, follow the instructions below to enter your device in loading mode. Then click “Launch”.

How to restore all data from a broken Android?. Tips. Mi Community

Sometimes it happens that our favorite mobile devices break down, more precisely fall and break You come to the service center, but unfortunately the repair of the Android smartphone exceeds all conceivable and not conceivable amounts It becomes even sadder if the phone has important data that you need very much And they need to be restored.

How to restore all data from a broken Android?

All known ways how to control Android in case it has damaged or breaks the screen, as well as how to export data from the device,

If at the time of purchase Android entered their Google account, then not everything is as bad as you think.

If contacts were synchronized, then you can find them in contacts, photos in Google Photos, notes in Google Keep.

Used on their smartphone Viber? Great, this messenger will help you restore your entire phone book. To do this, you need to install the Viber program on your computer, if it has already been installed, then excellent, nothing needs to be done.

If the Android screen is completely broken and there are no images, then you will have to do this:

  • Charge the Android smartphone
  • Turn it on
  • Bring Android to the monitor with the back (to you with a screen, camera to PC) to enter the account

In the “Contacts” tab, you will display all your contacts that you had on Android.

Connect a USB keyboard and mouse

Android screen shows the image, but the sensor does not work? Then the following decision will help you with which you can control Android to access your data and try to pull them all out.

Almost all modern Android smartphones support the connection of the external USB keyboard and mouse. You can do this through a special adapter with USB on MicroUSB or with USB on USB Type C.

After connecting, press the power button so that the screen is on it and you can control Android using an external keyboard and mouse.

Branded utilities of Android manufacturers

Almost any Android manufacturer has its own utility:

We will analyze with the example of Samsung data recovery:

  • Launch Samsung Smart Switch
  • Connect the smartphone to PC
  • Create backup by pressing the “backup” button
  • After creating a copy, go to the conductors to the place (click the button also go to the settings to find out the path) where the backup is located and find the Contact file.SPB
  • Open the file and on the request “Open using” select the Kies program
  • A program with contacts will open in front of you

It’s easier if you buy or temporarily rent a smartphone of the same brand from anyone as your broken to perform synchronization. This applies not only to Samsung, but also to other manufacturers, so as not to perform additional actions as described above.

Using built.In recovery

Many Android devices have a built.In Recovery menu with which you can create a backup copy of the internal memory of Android on the SD card, after which it will be possible to extract all the necessary data.

  • Create a backup using standard recovery
  • E extinence of data from backup Recovery
  • Contact recovery from Contacts2 file.DB

If your Android is recognized as a computer as a flash drive, you can copy files on it or vice versa to get the necessary data, then you can do this. We connect the device to the computer and take the Android screenshot on the PC, go to Android files, go to Pictures/Sceenshot or DCIM/ScreENSHOT and see what you have on the screen. If the screen reacts, then click where we need, if not, then use the external keyboard or mouse, from the method of the above.

Android control using USB debugging

Below are several ways to see what is displayed on your Android currently on the screen of your computer.

How to enable “debugging” if it is turned off

To begin with, this function should be enabled. How to turn on USB debugging, but as a rule it is disconnected by default, you can try to turn it on by using the method of indicated above “MTP connection and screenshot”.

All Samsung copy display sensor not working solution || Call proximity sensor not working problem

Now you can go to the choice of Android management programs.

  • VYSOR program. Control using ADB and Chrome
  • Adb Run program. Control using ADB and Java Programs
  • Seven Square. Management using ADB in Linux

If there is a ROOT right and there is a USB debugging, then you can try to restore data as follows:

  • Launch the Windows command line
  • We write commands Adb Shell Su CD/DATA/DATA/COM.Android.Providers.Contacts/ Databases/ and looking for Contacts file.DB or Contacts2.DB copy using the phone memory this file CP Contacts.DB /SDCARD
  • We connect the phone as a flash drive and copy to a computer or copy using ADB. Adb Pull /SDCARD /CONTACTS.DB
  • Open this file through the HTTP: // GSMRECOVERS service.Ru/db2vc/

Starting with the Android 5 version, it was possible to broadcast an image to a computer with Windows 10 or Smart TV.

You just need to get to this function, try to do this using “MTP connection and screenshot” using the mouse and keyboards as indicated above, or ADB means.

Connection to the memory chip (service center)

If the Android device is very poor in condition and it is not possible to reanimate it, but it is necessary to extract data, then you need to find a service center that can connect to the memory chip and extract all the data.

Combined data recovery method

Look for more working options how to restore data? Try to come up with your own, new way!

Almost any of the proposed methods can be combined with another, which significantly increases the chances of recovery of data.

About the ApowerMirror service. Opportunity Review

Apowermirror is a service that allows you to derive the contents of the screen of a smartphone or tablet on PC and fully control a mobile device. This application works both with Windows and MacOS. It can be used on a paid and freely basis.

Free tariff allows you to control the mobile device integration, make screenshots, record small videos from the screen of a mobile device, open notifications, launch applications and make file exchange between connected devices.

What to do if Android came to you with a broken touch display

One fine day Nexus 4 fell into my hands. This is a rarity in our area, so I would like to use it as the main phone. Unfortunately, his touch is broken. One of the sores of all modern smartphones. Well, it was decided to restore. I bought a touch on ebay. Now wait for the sloophch of Russia for a month or two. I wanted to learn more about the device, work with it while the parcel is going. At the same time check if everything works. And maybe the camera or speakers also crushed. In this article, we consider the capture of the device control if the touch is broken.


manage, phone, sensor, does, work

During the test, Nexus 4, USB cable, ubuntu as an axis for work, information from the Internet and brains will be used.

First of all, I would like to note. The phone is completely in the stock state. The previous owner made a full reset of all data. After turning on, the WeelCome screen with a choice of language appears. The device can not be carried out without further intervention.

Let me remind you, Nexus 4 does not have OTG, so you cannot connect the mouse to it without a special cable with external power. I don’t have this, you can order on the same ebay, but wait again.


First of all, I put CWM. Install programs for working with androids:

You can put the recovery through Fastboot:

Naturally, notch version has been chosen. By the way, I still unlocked the Butlooder (Fastboot Oem Unlock). Changed the firmware to the latter right away. I don’t even remember why. For other phones, you need to look for your instructions. Some devices can be put through a built-in recovery, some have special programs for firmware.

We load in CWM. We are looking for Mounts and Storage and mount System (or then do it via ADB. Mount.O Remount, RW /System). Come in handy. In the console on the computer we write

Issues dials and recovery. What is needed!

Fine. Our tasks include: Skip the WelCome screen and turn on USB debugging. To do this, download Build.Prop In the current folder

Open the downloaded file and replace the line:

If you consider it necessary, you can correct other other lines. I kind of turned off the lock screen for convenience, but now it’s too lazy to look for which line is responsible. If not difficult, check in the Комментарии и мнения владельцев.

We will prescribe the last lines and in Default.Prop. Just in case.

The screen dropped. However Adb Devices Shows Offline.

Still offline. It seems to have sailed. But no! The point is the keys.

We are looking for a folder in a domestic dirk /.Android

The file was supposed to be generated there Adbkey.Pub. It needs to be thrown on the device.

Reloading into the recovery, mount Data, perform

We reboot again. We look Adb Devices. Everything is!

Next, for example, I prescribed the buttons on the team’s namepad Adb Shell Input Keyevent XX

0.- “Keycode_unknown” 1.- “Keycode_menu” 2.- “Keycode_soft_right” 3.- “Keycode_home” 4.- “Keycode_Back” 5.- “Keycode_call” 6.- “Keycode_ndcall” 7.- “Keycode_0” 8.- “Keycode_1” 9.- “Keycode_2” 10.- “Keycode_3” 11.- “Keycode_4” 12.- “Keycode_5” 13.- “Keycode_6” 14.- “Keycode_7” 15.- “Keycode_8” 16.- “Keycode_9” 17.- “Keycode_star” 18.- “Keycode_pound” 19.- “Keycode_dpad_up” 20.- “Keycode_dpad_Down” 21.- “Keycode_dpad_left” 22.- “Keycode_dpad_right” 23.- “Keycode_dpad_center” 24.- “Keycode_volume_up” 25.- “Keycode_volume_down” 26.- Keycode_Power 27.- “Keycode_camera” 28.- “Keycode_Clear” 29.- “Keycode_a” 30.- “Keycode_b” 31.- “Keycode_c” 32.- “Keycode_d” 33.- “Keycode_e” 34.- “Keycode_f” 35.- “Keycode_g” 36.- “Keycode_h” 37.- “Keycode_i” 38.- “Keycode_j” 39.- “Keycode_k” 40.- “Keycode_l” 41.- “Keycode_m” 42.- “Keycode_n” 43.- “Keycode_o” 44.- “Keycode_p” 45.- “Keycode_q” 46.- “Keycode_r” 47.- “Keycode_s” 48.- “Keycode_t” 49.- “Keycode_u” 50.- “Keycode_v” 51.- “Keycode_w” 52.- “Keycode_x” 53.- “Keycode_y” 54.- “Keycode_z” 55.- “Keycode_commma” 56.- “Keycode_period” 57.- “Keycode_alt_left” 58.- “Keycode_alt_right” 59.- “Keycode_shift_left” 60.- “Keycode_shift_right” 61.- “Keycode_tab” 62.- Keycode_Space 63.- “Keycode_SYM” 64.- “Keycode_explorer” 65.- “Keycode_envelope” 66.- “Keycode_enter” 67.- “Keycode_del” 68.- “Keycode_grave” 69.- “Keycode_minus” 70.- “Keycode_equals” 71.- “Keycode_left_bracket” 72.- “Keycode_right_bracket” 73.- “Keycode_Backslash” 74.- “Keycode_semicolon” 75.- “Keycode_apostrophe” 76.- “Keycode_slash” 77.- “Keycode_at” 78.- “Keycode_num” 79.- “Keycode_headsethook” 80.- “Keycode_focus” 81.- “Keycode_plus” 82.- “Keycode_menu” 83.- “Keycode_notification” 84.- “Keycode_search” 85.- “Tag_LAST_KEYCODE”

Although you can just put the VNC server (you need root).


I put the settings from the numbered, it turned out to turn on the poke command in the OFF zone. Adb Shell Input Tap 400 300 (these are poke coordinates)

Well, in order not to get into Wi-Fi settings

Launch the VNC client, introduce Localhost: 5901 And we do whatever the heart pleases.