The main advantages of the service
Despite the disadvantages listed above, ivi cinema remains the most convenient among its analogues. It’s hard to find movies these days in great quality. Many websites publish pirated copies of movies recorded from the screen in the theater. In addition, viewers are dissatisfied with the poor sound. and more users sign up for a paid subscription to ivi. You can always deactivate the service. Do not worry that money will always be debited from your card.
- Choose “Payment methods”. “Other payment options.”
- Your browser will open Google Pay page with linked payment methods (you need to sign in to your Google account, which has subscriptions);
- Remove the card from your account.
Go to reportaproblem website.Apple.com. Sign in with your Apple ID and password. Click the “Report” or “Report a Problem” button next to the item you want to request a refund for. Follow the instructions on the page to choose the reason for the refund and submit your request.
Go to the ivi website and write to Support that your card has been debited and you want a refund. You’ll be asked for the part of the card digits that was debited, and the date and time of the debit. Next process the refund, it will take from 1 to 30 days to be credited. Also ask to turn off automatic subscription renewal.
How to cancel a subscription on your iPhone, iPad or iPod touch
- Open the “Settings” app.
- Press your name.
- Click “Subscriptions.
- Select a subscription to manage. Don’t see your desired subscription?
- Press “Unsubscribe”.
Deactivate the view through personal cabinet
you can also unsubscribe from your ivi card through your personal profile on ivi.ru website. If you have a registered account, the cancellation of the online cinema is as follows:
- Go to the official website of the company.
- Sign in to personal cabinet. You need to enter the phone number or email specified during registration. In addition, authorization through popular social networks (VK, Yandex, ) is possible.
- In the main menu, select My ivi, then Manage your subscriptions.
- The user will be presented with the possible tariff options to change. If you don’t want to change your rates, but rather cancel your online cinema service, tap Disconnect ivi at the bottom of the screen.
- Confirm disconnection and verify that the service status has been changed.
Disable the Ivy subscription on MTS
TMS subscribers have several options for accessing video content from the company:
Cancellation of pay cinema services in the first case is performed similarly to the way of disconnection of TV connected to the Internet. For the second option, several options are provided:
- USSD command. If video content is paid from a subscriber’s mobile balance, you need to dial a specific combination of numbers and characters to disable it: 1522#. Press the call button and wait for an SMS message to confirm the end of the action.
- Via app. If My MTS utility is installed on your phone, you can manage paid services with its help. You need to open the application, log in and enter the Manage services section. Here select Evie and click the Disconnect button.
Advice! The service provider provides a grace period for viewing content in the online cinema: the first two months are absolutely free, and then according to the tariff. So to get acquainted with the offer and the capabilities of the Ivie, you can connect, and after 2 months block the viewing.
Online movie theater is a great opportunity to watch your favorite movies and new releases at any time, anywhere in the world. But if the service is boring or too expensive for the subscriber, you can disconnect it manually in a convenient way.
The owners of Apple devices have long been using a variety of subscriptions. So they have access to a catalog of music, TV shows, or other media files. In most cases, the money for subscriptions is withdrawn automatically from the linked bank card. If your financial situation has changed, or if you simply decide to cancel your subscription, you need to know how to cancel it. Let’s find out how to deactivate paid subscriptions on iPhone.
- Go to the official ivi website.
- Log in or sign in by confirming your phone number or email address.
- Once in your Personal Area, locate the “Payment Method” button.
- Select the map and press “Delete method.
In Browser notification management
- Go to the browser menu and select Settings
- Go to: Show advanced settings. Personal data. Content settings. Alerts. Customize exceptions.
- In the window that appears, select the subscriptions you wish to unsubscribe from and delete them.
How to cancel an app subscription on your iPhone
- Go to the browser menu and select Settings
- Then go to: Show advanced settings. Personal data. Content settings. Alerts. Customize exceptions.
- In the window that opens, select the subscriptions you want to unsubscribe from and delete them.
Once you are in your personal profile, find “Settings”. Tap Settings, then tap Subscription. After you select the package you want to unsubscribe from, click “Manage Subscriptions. Activate “Cancel subscription” in the menu that appears.
How to get a refund for a paid subscription
You’ve dealt with the cancellation of unnecessary subscriptions, and now you want to return the money that has already been deducted
Go to the App Store application on your iPhone or iPad and click on the avatar of your account.
Look for “Purchase History,” click on it, and select the purchase for which you want a refund. In this case, it will be to pay for a subscription.
Click on the line with the amount of payment, and then on the line “Report a problem” and you will be redirected to the Apple Support site.
From the list of possible issues, select “I want to request a refund. In the description, write in English that the payment was made by a child, and it will not happen again.
Click the “Send” button
Wait for. Usually the money is refunded to the card within 2-3 days.
- Visit the official ivi website.
- Sign in or log in by confirming your phone number or email address.
- Once in your personal cabinet, find the “Payment method” button
- Select a card and tap “Delete method”.
Go to your Profile, then go to your Subscription section. Unsubscribe”. After disabling auto-renewal, your subscription will remain active until your paid or trial period is over. At the end of this period, all the features and benefits of an ivi subscription will no longer be available.
The algorithm for disabling an ivi subscription on an Android smartphone or tablet depends on whether it has been activated in the service’s mobile app or in your browser. Consider both options.
Browser If you access ivi services in your browser, you can stop using them in much the same way as in the example above, except you won’t need to go to the service site, but to its official application.
- Launch the iwi client on your mobile device and, if necessary, log in and click on the last tab to see your profile photo or the first letter of your username.
If you subscribe to ivi through an Android movie app and pay for the service via Google Play Market, you’ll need to deactivate it in the same way.
Note: Unsubscribe option may also be available in the iwi app. The instructions in such a case are identical to those presented above.
After a moment, the service will be disabled, but will continue to be provided until the specified date.