LG TV plus is not working. Simple instructions

How to use Zona on Smart TV?

To watch movies on your TV, you use a removable storage device which you connect to your TV via USB. It’s more convenient to use the Zona program for Smart TV. Let’s talk about this variant of the torrent client in more detail.

Smart TV technology allows you to access the Internet from your TV. The device has an operating system, the analogue of which is installed in phones or on your computer. Smart TV technology is convenient because it allows you to watch movies, listen to music and play games on your TV screen without a PC or laptop.

Popular brands that make devices with Smart TV:

Smart TV refers to standalone software available to users without installing set-top boxes from local providers. Further information is only relevant in view of this fact.

Difficulties when connecting the TV set-top box

If Android TV connects via Wi-Fi, the problem could be an unstable Internet connection. The power of the above type of signal is affected by many obstacles: large furniture, walls, the work of other devices and so on. In budget models often used Wi-Fi controllers are not of the highest quality. To solve the situation, place the set-top box as close as possible to the router. If this does not help, it is recommended to change the Wi-Fi channel or change the encryption of the router. In this case it is better to use a wired Internet. This signal is much more reliable.

In this case, if the gadget is fixed, but there is no picture on the screen, the cause is most likely the wrong cable connection. It may not be tightly inserted into the socket or the connector is incorrect.

  • Reconnect the cables, check their condition.
  • Use a different cable.
  • Check settings. A specific HDMI input must be selected in the TV settings.

If the problems remain, it is recommended to contact us for help.

Configuration without standard remote control

You can connect and configure without using the remote control. Smartphone, keyboard or computer mouse are used as a tool to control the device. A special app needs to be pre-installed on your mobile device.

If video lags or jerky broadcasts indicate insufficient speed of the Internet or the video player is not suitable. Minimum speed should be 5 to 10 megabits. That’s enough for HD video. Reinstall the video player or choose a different one. If the router is too far away from the set-top box, it is recommended to connect to the Internet using a LAN cable.

How to connect the LG TV Plus app to the TV

Modern LG TVs with Smart TV function are equipped with a wide range of functions to make using them even more convenient and easy. One of these features is to control your LG TV using your smartphone or tablet and a specially designed LG TV Plus app.

The LG TV Plus app will let you control your smart TV, view photos and videos from your smartphone on the big screen of your TV. It is designed to extend the capabilities of Smart TV.

Important: The LG TV Plus app is only compatible with LG TV models released after 2014. For an exact list of models, check out the app’s official Google Play page. You also need to have Android 6 firmware installed on your phone.0 or later on your phone.

To enjoy all the features of the application, you need to download and install it on your phone or tablet. You can do this in several ways:

The second way: using LG Smart TV (Important for LG smartphone owners)

All modern LG TV models come with a special sticker. You need to bring a smartphone equipped with an NFC chip to it, and the official LG TV Plus page will open automatically.

Once you’ve downloaded the app, you need to set it up on your smartphone. In order for the app to work properly, you need to give it access to your photos, music and video files (to be able to view them on your LG TV screen) and location (This feature is available on LG Android O smartphones and above.

When the LG TV Plus app is installed on your smartphone and set up properly, you can move on to the main thing: synchronizing the TV with the LG TV Plus app on your phone.

Connecting your TV to the LG TV Plus app: step-by-step instructions

  • Turn on your TV with the remote control.
  • Press the Smart button on your remote. From the menu that opens, select “Connection Manager.
  • You will need the “Smartphone device type.
  • From the options offered, select “TV Control. using your smartphone as a remote control for your TV.
  • After that, open the application LG TV Plus on your phone or tablet.
  • The program will propose to synchronize the devices. Follow the instructions.
  • Tap “Pair Now” on your smartphone in the menu that opens.
  • In the list of devices that you will see on your smartphone screen, you need to select the name of your TV (most often it is designated as [LG] WebOS TV).
See also  How to connect the remote control to the Xiaomi TV

You’ll see three main sections “Launch,” “Control,” and “Touchpad,” which will be used to control your TV.

Section “Management. it is a virtual duplicate of the Magic Remote (not counting the voice search).

By using “Launch.” Very convenient to manage previously installed on the LG Smart TV apps.

Section “Touch Panel Is necessary for the owner to be able to control the cursor by sliding a finger across the screen of a smartphone or tablet.

LG TV Plus can also be used to play content from the phone on the big screen of your TV. To do this, you need to select “Contents”, after which the LG Smart TV screen will display the files available for display from your smartphone.

Problems that may arise when connecting LG TV Plus to the TV

The main problem that user may encounter is that LG Smart TV does not see the application, as a result of which it is impossible to synchronize the devices. Why this can happen?

Use LG Smart TV AI ThinQ features

LG Smart TV on the updated web OS 4 platform.5 has new features, fast switching speed and even more convenient operation.

Press the Home button on the remote control and the LG Smart TV AI Main Menu will appear on the screen. Go to our recommended online movie theaters or Main Menu, open the LG Store, or use the search and download any other apps you like.

Smart TV 2019 understands the context of your query, making it sophisticated and more detailed. Now you don’t have to repeat a question to refine your search. The system understands what was said before and is able to support the conversation.

Smart TV 2019 understands the context of your query, making it sophisticated and more detailed. Now you don’t have to repeat a question to refine the details of your search. The system understands what was said earlier and is able to maintain the conversation.

Turning on the ivi app on LG Smart TV AI has never been easier! Now there’s a separate button on your TV remote for that. ivi app gives you access to a huge library of movies, TV shows and cartoons, classic hits and the latest releases.

Speech recognition technology on LG Smart TV AI makes accessing content and services easier. now it’s easier than ever to find them. No more flipping through hundreds of unnecessary channels looking for your favorites. Read aloud and ask the TV to find the content you want, dictate instead of typing.

LG Smart TV AI speech recognition technology makes accessing content and services much easier when you’re searching for them. No more flipping through hundreds of channels to find your favorites. Now just ask the TV to find the content you want. dictate instead of typing.

Use your TV remote for other devices such as an external audio system, Blu-ray player, or satellite receiver.

Use the Magic Remote like it’s just a computer mouse. Scroll between screens in a browser or in apps.

What to look for when choosing a modern TV? Rated by professionals. Experts of ivi online cinema praised the characteristics of LG Smart TVs and found them to be in accordance with the latest world standards in terms of picture and sound quality, performance, simplicity and usability.

You no longer have to buy additional equipment or configure the antenna, just turn on LG PLUS CHANNELS and watch your favorite 200 TV channels in one click!

Experience a vivid picture with deep, vivid colors and jewel-toned sound in our online apps. LG Smart TV in ivi and Okko cinemas.

Your opinion is important to us! Please answer a few questions

Write in more detail. What is the problem? For what actions? Please send us a picture with the problem?

I have already written about the problem. Again.The app opens. Selecting a movie. A commercial goes by, a movie starts, interrupts, and the message comes out: “Failed to process request.Try again.”. Throws me back to the main page Premium.

Error occurs when watching through your browser or in ivi application? You can only view videos through the application IVI. Viewing via the built-in TV browser. unacceptable!

See also  Samsung Smart TV turns off and turns on

IVI App is not working. Hasn’t worked for a few days and it’s still not working. LG said that the problem is not with the TV but with your application. Note that the firmware version is the latest 06.01.24, TV model LG 42LW575S. The application opens. Selecting a movie. A commercial runs, a movie starts, interrupts, and the following message appears: “Unable to process request.Try Again”. Throws me back to the Premium home page.

Hello, thank you for the information, our experts are working to solve this problem. We apologize for the inconvenience.

Hello. There is currently a problem with watching videos in the ivi app for TV?

Watching. LG TV, Smart TV. Via the application ivi.The message is exactly the same, as users have already written about. I start up, choose a movie (I tried a dozen different ones), watch the ads, the movie starts and after a few seconds. “Failed to process request” please sort it out. P.S I blame the new version of the program. Never had this before, until one of the last updates 🙁

Update. Found the solution to the problem thanks to LG tech support. I checked other online movie theaters. same story. The solution is as follows: Go to “Home”. “Settings.”. “Support.”. “Initialize (reset) Premium card” After that Premium will be reloaded and be happy. And ivi.The solution is: “Initialize (reset) the premium card.

Thanks to Oleg. Made an initialization. Everything works.

I have a 32LV3700. There is no “Support” in “Settings”. “Initialize (reset) the premium card” and there is “Settings”. “Network”. “Setting up Smart TV’. “Reset.”. “Deactivate device”. And what?

Good day. For me, unfortunately, “Initialize (Reset) Premium Card” did not solve the problem. TV. LG 32LV3700. What I have noticed. Maybe it would help IVI support service. “Failed to process request” appears only when selecting a movie not yet viewed from the menu, when viewing from “View History” (registered user) there are no problems. Т.е. If you find a movie you want that you haven’t watched on IVI, start it up, and it crashes a few seconds after the movie starts, then the movie appears in the “History” and you can watch it from there after restarting IVI. We hope the problem will be solved as soon as possible.

LG 2011 TVs can occasionally have problems with watching videos in the ivi app. when watching a video the app can close. Unfortunately, this problem is caused by the technical limitations of the TV set itself, and we can not influence the elimination of this problem. We apologize for the inconvenience

Afternoon!! Please help solve the problem. IVI on LG 42 LN570 does not want to work, other online movie apps work fine. The film does not even open, immediately pops up a window: Error! Unidentified error. really want to watch through your app. Did the initialization after updating, did not help. Please advise. Thank you.

Good afternoon! You write that in the 2011 model year. the app doesn’t work. Now it really does not work. And why did it work before and you can watch movies? As you have changed your application we have problems. What is the purpose of its presence in our TV?

On TV LG 47LM640T, a similar story. Starting with the update of the design of the iwi app when watching movies the app drops out in the premium block. If you watch a TV series, it skips to the commercials for the next episode. This can happen ten times or more per movie. It just became impossible to watch. I have to reopen and look where I left off. And the rewind works in increments of 10 minutes. As a result, I have to watch the rest of the movie on another theater. I know for sure it was not like that before. Here are examples where it flies out. The TV series The Other Side of the Moon, Life on Mars, the movie 100 million euros. This is from the last one.

Hello! On TV LG 42LN613V watch the movie via IVI application constantly crashes about 5-8 times per film. I have had this problem since I bought the TV at the end of 2013. Upgraded firmware 2 times. The error was always like this. It’s a problem, it’s rewinding. Always rewinds to about 1/10 of the movie length. After the exit, I have to rewatch the movie moments. TV firmware version: 04.22.07

Hardware problems with the Smart TV

Sometimes it happens that the TV seems to be connected to the Internet, but still does not enter the Smart. After making sure on the other device that the problem is not with the Internet connection, we start looking for problems with the TV:

  • Technical work on the manufacturer’s servers. You just need to know that one day it can happen. No one will warn you about the start of the work, and you will learn that everything is in order the next time you turn on your TV
  • Also common problem is outdated Smart TV firmware. TVs are usually updated automatically via the internet, but there are some occasional malfunctions. Then you either have to run the update manually via the Internet, or download the file with the update to a flash drive and update from the flash drive. Old firmware can cause applications that don’t work, like YouTube on Philips TVs. Warning! You only need to download the firmware specifically for your TV model! Installing the wrong firmware can cause damage to your TV.
  • Hardware malfunction TV. If software errors can be fixed at home, in the case of hardware problems it is better to apply to a certified service center (especially if the TV is under warranty).
See also  iPhone 7 microphone and speaker not working

We hope that this article will help you at least a little with the solution of problems with Smart TV. Our specialists are always ready to help you. Contact!

Incorrect source

Standby mode is the main reason for the display to stop working, but it does not turn off the device. That is, the plasma works, but it does not manifest itself in any way. Eliminate this problem is extremely simple, just use the remote control and switch mode by pressing the “Standby” key.

Let us immediately note that this option does not block the power adapter, so the screen is always “at the ready”, of course, that this has a negative impact on the performance of the device, because it becomes too vulnerable to voltage fluctuations.

The wrong source is another reason why the TV does not turn on. It is possible that the user has previously activated AV or HDMI, accordingly, you should switch to the original position to watch TV broadcasts. Sometimes this happens after the user has connected a laptop to the TV. You just need to switch the source using the remote control.

LG TV Remote setup

So, if the connection between the devices has been established, it is possible to start LG TV Remote. Open the program on your smartphone and press the “Device Scan” button.

If everything is ok, it will find our TV. Select it.

At this point, the code must appear on the TV screen (in the lower right corner).

After that, you will still see a window with the user agreement, just click “Accept”.

The coolest thing, of course, is the cursor. You just swipe your smartphone and the cursor moves across the TV screen. And on the right side there is a virtual scroll wheel, a volume control button, a back button, and a button to move the icons. Like this:

On the screen from which you can control the cursor, is also available as a game joystick button (see screenshot above). If you click on it, it opens a joystick that you can use to control games.

On the main window, you can see two buttons for channel switching and two for volume control. And 6 more buttons that allow quick access to these functions:

  • Launch Smart TV
  • Access to the list of applications
  • Launch 3D
  • Digital panel for switching channels
  • Opening channel list (if I’m not mistaken, I just don’t have my antenna connected right now and this button is not active)
  • And selecting a signal source

If you move the screen to the left, you will open a window with three icons:

  • Premium. access to applications from the premium section.
  • My apps. You can see all the apps that you have installed on your TV and run them directly from your phone.
  • SmartShare is an app that allows you to connect different devices to the TV and manage media content. I will try to write more about this in a separate article.


I like the app very much! It works fine and is very easy to connect and set up.

Today it just updated, and became even more beautiful and comfortable.

To use the Smart TV function, when there is an opportunity to control the cursor, is much better and more enjoyable. In the same browser to navigate sites is much more convenient. And you don’t have to buy an expensive accessory at all. I’m talking about the LG Magic Remote.

Your questions, you can always ask in the Комментарии и мнения владельцев. I will help in any way I can :)! Good luck!