The computer does not see the ZTE phone via USB

What to do if Android does not connect to the computer via USB (only charging goes)

Periodically, you need to connect a smartphone to a computer. For example, for a banal transfer of photos or other files. Also, without connecting with PC, you can almost never do when the device firmware. Typically, a standard cable is used to conjure the phone, which is used for charging. Suppose you connected two devices, but nothing happened. The question immediately arises: what to do if Android does not connect to the computer via USB (only charging goes)? The answer is to check each of the components, from the cable itself to the software.

It may initially seem that the computer does not see the phone due to the damaged USB cable. Is it really? Yes, such a reason can be considered, but we must not forget about the technical part. After all, the driver plays an important role, as well as the settings of the port and the smartphone itself. We have compiled a list of the main reasons for the problem with detailed solutions.

Technical problems

Technical problems primarily mean some mechanical damage to one of the components. Simply put, the cable or the connector itself could fail, therefore the phone is not visible on the computer.

Non-wraps of the USB cable

First of all, we suggest you carefully inspect the cable that is used to connect a smartphone to PC. It is important that outwardly there are no defects and obvious damage on it. Often active people are faced with a problem when the cord itself is fingered at the base, as a result of which the signal ceases to be transmitted. And if pets still live in your apartment, then all wires need close control.

We also recommend using only original cables that come with a smartphone. If you have purchased a cheap cord from some little-known company, then it may not be intended for transmitting data. It simply does not have the necessary contacts, and outwardly this cannot be noticed.

We offer you a universal solution: just take another cable and try to connect the smartphone to PC. If even after that the computer does not see the phone, then the reason for the problem lies in something else. Well, or just your second cord turned out to be damaged.

USB port

Now we move on to checking an equally important component: the USB port itself, to which the cable is connected. It can also be subject to various mechanical damage, starting from the usual failure of the southern bridge of the motherboard and ending with the breakdown of the USB controller. It is difficult to find the cause of the problem yourself, especially if you have practically no knowledge in this area.

computer, does, phone

You can only understand that the computer does not see a smartphone when connecting due to a faulty port. How to do it? And very simple: try connecting another device to the selected connector, for example, a mouse or keyboard. If everything works, then the problem lies certainly not in a USB port.

In addition, try connecting the cable to another connector on the computer. In a stationary PC, the ports are located both on the front and back of the system unit. It should be remembered that they come in different versions. Try to connect the phone to the USB version 2.0, which is usually not highlighted in blue.

Software problems

But technical problems are not always the main reasons that the phone via USB does not connect to the computer. We must not forget about errors in the software, because they can also impede the normal conjugation of a smartphone with PC. For example, drivers could be installed incorrectly, and even worse. At all there is no. We will talk about each possible reason and solution options later.

computer, does, phone

Drivers

As you probably know, when any device is connected to a computer, drivers are automatically installed for it. This is a special software necessary for the correct work with the connected smartphone, tablet or just mouse. But sometimes unforeseen errors occur that affect the process of installation on. As a result, the necessary drivers are not installed, and the connected device is not displayed on the computer.

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Is it possible to fix this error? Yes, and all that is needed is to simply update or install the missing software. So, for this, on the PC with the Windows operating system, we open the “Device Manager” section. It can be found through a “control panel” or a search line located near the Start icon.

Before starting work, be sure to connect the smartphone to PC. As a result, in the section with all components, the item “Unknown device” should appear. This is our phone, which the system flatly refuses to see. Well, nothing, let’s try to fix this misunderstanding. To do this, click on this line with the right mouse button, and in the window that appears, select “Update the driver”. As I recall, this option is also called in Windows 7.

A new window will appear on the screen where you need to click on the “Automatic search for updated drivers”. The system will try to find the most suitable software on the Internet for a connected smartphone on the Internet. After you, you will have to confirm the installation of the selected driver.

It should be noted that you can download the driver’s device necessary for the operation of the driver and independently. To do this, just enter the name of the smartphone and the USB Drivers sign in the search bar of the browser. Go to the site you like and download the archive to the computer. We recommend using a well.Known 4pda forum for these purposes.

Program problems

The smartphone does not see the computer, but it is charged. A sign of a programmate problem. Unfortunately, malfunctions in the software are not rare. Often, for the same reason, the smartphone ze Blade A610 does not see a computer. We will analyze the possible root causes of the problem in more detail.

Failure in the settings

No matter how trite it sounds, but you yourself could accidentally change some parameters that could lead to improper operation of your device. Go to the smartphone settings and make sure that the flag is on the “USB drive”. Also check that the flag from the “USB-modem” item has been removed.

Drivers are outdated or flew off

There may be two options. Drivers flew off the device, or on PC. We recommend checking both options. A sign of the loss of any driver will be an exclamation or question mark opposite the section “portable devices” in the “Device Manager”. Update the drivers if necessary, downloading them from the official site of the manufacturer.

Non.Working firmware

Incorrect installation of software updating on ZTE Blade A610 could also serve as a reason for a failure in the work of a smartphone and, as a result, the lack of synchronization with PC. We recommend not installing custom firmware and use only original versions from the manufacturer himself. If you doubt your actions, turn better to professionals at the ZTE service center. Here you can count on one hundred percent quality when servicing your device.

The presence of viruses

In this regard, the modern smartphone is no different from the computer. Installing unverified applications, programs and games often leads to the appearance of viruses. We recommend that we scan the device and PC.

If no option has come, use the reset of settings to factory installations. Do not forget to first make a backup data so as not to lose the necessary information. So since this method irrevocably delete information from your smartphone.

The computer does not see the content of the phone

This problem is solved as follows: when connecting ZTE BLADE A5 PRO to PC, select “File Transfer” and Android will allow the computer to view files.

If nothing helped, you can throw files on PC via mail / Messengers / memory card / USB flash memory (connected to the phone through the adapter).

Android ADB devices not showing not found not recognized not detecting unauthorized offline. Fixed

The computer does not see files on the smartphone

This problem is solved very simply: when you connect the ZTE BLADE A3 (2019) smartphone to the computer, Android will ask you about the type of connection, select “File transfer” so that the computer operating system can see your phone files.

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If nothing helped, you can throw files on PC via mail / Messengers / memory card / USB flash memory (connected to the phone through the adapter).

Cable problems

We have already partially considered this case and we can only note that this is a fairly common reason why a computer may not see a smartphone.

Управляем смартфоном с разбитым экраном через компьютер.

Often for their mobile phone they buy a cheap USB cable that does not differ in special strength. It is not surprising that over time he wears out and begins to “bug”. In such cases, the solution is obvious. The acquisition of an original or non.Original, but high.Quality cord. Note that cable damage is far from always visible, so the best way to make sure of its serviceability is to try connecting the phone to another, obviously working cord.

ATTENTION. The cliff of one of the cores will make the synchronization of devices impossible, but at the same time the charging mode will work.

How to connect iOS devices through USB correctly

Make sure the mobile device is turned on and unlocked, then connect it to the computer. For the first time, iOS will request permission to access media files, and you will need to give it.

In the case of PC on Windows, connected iPhone or iPad will appear in the “conductor”, in the media devices section. They will be displayed as ordinary digital cameras. You can view and copy photos and videos. To access other data, you will have to use iTunes that can be downloaded from Apple website. The registration procedure will not cause difficulties, you just need to follow the tuning wizards.

On the Mac everything is a little easier. Macos Mojave uses iTunes to work with mobile devices, in MacOS Catalina and later versions. Finder. Both programs are already part of MacOS, so they will start automatically when connecting iPhone or iPad. Interaction with content is carried out through them, and for direct access to media files you can use the standard “Photo” application. It also opens automatically and allows you to view and import files.

Program part

Having excluded hardware malfunctions, we move on to software errors. The reason that the laptop does not see the phone via USB, may consist in a number of errors. Divide into several categories and talk more about each.

Drivers: to be or not to be?

To the question. Why does the laptop not see the phone via USB if everything has previously worked? Perhaps something happened to the drivers, you can easily check it by moving to the “Device Manager”.

Viruses: Looking for a gray cardinal

PC does not see the phone through USB, why? Perhaps your phone based on Android is infected. In fact, the user does not always feel the presence of harmful programs, some work extremely quietly and neatly, but at the same time bringing the OS to the stability of the OS. It is easy to check this through special software tools that are free and available in Play Market.

What I want to note, on the phone Xiaomi Mi 5. Which also works on the basis of Android viruses during such an audit were identified and pointed to the 9Apps application.

By the way, it was he who issued endlessly banners with advertising, which spontaneously displayed the sound (speech, music, etc.D.). At first glance, a harmless application, but it blocked the installation of a number of programs, including updating the operating system. The installation of the application occurred independently, as usual in a package installation. Due to the fault of the user inattention. So, when you connect the phone to the computer, only charging goes. This is how it looks on the computer screen.

In this case, it was possible to fix this as follows:

After we recommend delete this application from your phone and start a full check again. It is important to remove the “flight”. If the above actions did not help and / or you have not found a dubious application, follow further.

Inappropriate operating mode USB

There is an extremely unexpected situation, the smartphone has been determined and Windows does not give out any errors, but by contacting the phone on the computer, you do not find files.

What to do? So, if the computer does not see the files (contents) of the phone via USB, you need to check the operating mode of it.

  • When connecting in the upper part of the screen, a message about using USB → Tap on it.
  • In the “Usb” menu, pay attention to which operating mode is chosen → “only charging”. It is for this reason that the contents of the phone do not display.
  • Select “file transfer (MTP)”.
  • On the desktop, the auto.Start window will instantly come up with the offer to select the action → click “Open the device for viewing files”.
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If the problem is not solved, we move on.

Room in the root!

If all of the above actions did not lead to the result, then it remains, only the radical method is to reset the system to factory settings. Depending on the model of your smartphone, the menu may vary, consider in stages with screenshots using the example of Sony Xperia M5.

Program part

Having excluded hardware malfunctions, we move on to software errors. The reason that the laptop does not see the phone via USB, may consist in a number of errors. Divide into several categories and talk more about each.

Drivers: to be or not to be?

To the question. Why does the laptop not see the phone via USB if everything has previously worked? Perhaps something happened to the drivers, you can easily check it by moving to the “Device Manager”.

If the error is eliminated and there is no longer in the list of an “unknown device”. You can not update the rest of the drivers.

Viruses: Looking for a gray cardinal

PC does not see the phone through USB, why? Perhaps your phone based on Android is infected. In fact, the user does not always feel the presence of harmful programs, some work extremely quietly and neatly, but at the same time bringing the OS to the stability of the OS. It is easy to check this through special software tools that are free and available in Play Market.

  • Next, slip to “accept” in a license agreement. The program will ask for access to multimedia and files → Click “Allow”.In the case of a message about the imposition, open the settings and check the permits.
  • Choose the item “Scanner”.
  • It is recommended to select “Complete check”. This can take a rather long time, it all depends on the resources of the smartphone and the amount of information on the media. We will show the result of a quick check and how the complete absence of viruses should look like.

What I want to note, on the phone Xiaomi Mi 5. The viruses also works on the basis of Android, when checking, they were identified and pointed to the 9APPS application. By the way, it was he who issued endlessly banners with advertising, which spontaneously displayed the sound (speech, music, etc.D.). At first glance, a harmless application, but it blocked the installation of a number of programs, including updating the operating system. The installation of the application occurred independently, as usual in a package installation. Due to the fault of the user inattention. So, when you connect the phone to the computer, only charging goes. This is how it looks on the computer screen. In this case, it was possible to fix this as follows:

After we recommend delete this application from your phone and start a full check again. It is important to remove the “flight”. If the above actions did not help and / or you have not found a dubious application, follow further.

Inappropriate operating mode USB

There is an extremely unexpected situation, the smartphone has been determined and Windows does not give out any errors, but by contacting the phone on the computer, you do not find files.

What to do? So, if the computer does not see the files (contents) of the phone via USB, you need to check the operating mode of it.

  • When connecting in the upper part of the screen, a message about using USB → Tap on it.
  • In the “Usb” menu, pay attention to which operating mode is chosen → “only charging”. It is for this reason that the contents of the phone do not display.
  • Select “file transfer (MTP)”.
  • On the desktop, the auto.Start window will instantly come up with the offer to select the action → click “Open the device for viewing files”.

If the problem is not solved, we move on.